Program Policies
What you're buying
A cohort is a fixed group that meets once a week for six weeks. Youth Programs, High Performance and Adult Bootcamps: one 60-minute session a week, $35 a session, $210 for the six weeks. Kids' Summer Camp: $499 per week, summer only. Six players per court is the standard cap and eight is the maximum.
What you get in writing, and when
You see these policies and the consent items before you pay, and we email you the written agreement before any payment is taken: the program, the dates, the price, these policies, and the consents you gave. Keep that email — the 10-day window below is counted from it.
Cancelling in the first 10 days — no reason needed
You can cancel for any reason within 10 days and get a full refund, with no fee of any kind. The 10 days run from the later of two dates: the day you receive the written agreement, and the day of your cohort's first session.
If a cohort doesn't run
A cohort runs once at least five players have paid. If we can't reach five, you choose: a full refund, or your payment moved to another cohort. We tell you which it is as soon as the invite hold ends, and always before the scheduled first session.
Once your cohort has started
Sessions you miss are not refunded. Sessions we cancel are made up inside your cohort's make-up window, which your written agreement states; fall 2026 cohorts have none because the season closes on November 15. Any cancelled session the window can't hold becomes a credit on your account rather than a session you lose.
Paying in instalments
You can pay in full, or in two equal monthly instalments at no extra cost: 2 × $105 for a six-week cohort. Tell us at info@tennisbootcamp.ca when you enroll and we set it up; once it's built into checkout you'll pick it there. The total is identical either way. There is no uplift, interest, or fee for paying in two parts.
The $20 assessment
The assessment is $20, and if you enroll in a program afterward that $20 comes off the price. If weather cancels your slot, you rebook free — your $20 stays with your booking. Assessment credit is valid for 12 months.
Club membership
We train on the club's courts. Every player holds a current club membership: $100 for the season, paid by you directly to the club. It is not part of our price, we never charge it, and it never goes through our checkout. So a $210 cohort costs a non-member $210 to us, plus $100 to the club.