Privacy Policy
Effective October 12, 2026
Who we are
Tennis Bootcamp is run by Sina Kassaian in Toronto. Questions about this policy or your information go to info@tennisbootcamp.ca.
What we collect and why
Account and player details
Names, email, phone, age group, level, availability and any notes you give us. This includes household members an account holder adds, such as a child or a spouse. We ask that a child's details come from their parent or guardian. We use these to place each player, build groups that fit their schedule, and contact you about training. The site also notes how you found it, for example the link or ad you came from, and saves that with your quiz answers.
Assessment results
After an assessment, the level the coach assigns and the coach's notes on your game. We use these to place you in a group at your level.
Enrollment details
When you enroll, each player's date of birth. For anyone under 18, a parent or guardian's name, email and phone. We also record the name typed to sign the waiver, when it was signed and which version of the waiver it was.
Booking, enrollment and payment records
What you booked or enrolled in, when, and whether it has been paid. We never see or store card numbers: card payments go through Stripe, and e-transfers arrive at our bank.
Messages you send us
Emails and requests you send, so we can answer them.
Photos and video
We may photograph or film training sessions. Section 5 of the Terms & Liability Waiver explains how, and how to tell your coach you don't want to be filmed.
How the site is used
Pages visited and steps completed, measured through Google Analytics, so we can see what works on the site and fix what doesn't. See the Google Analytics section below.
Who processes it for us
- Supabase — Accounts and our database.
- Vercel — Hosts this website.
- Resend — Sends account links, quiz results, bookings, invitations and receipts.
- MailerLite — Sends the newsletter, only if you opt in.
- Google Sheets — Our internal records of quiz answers, newsletter and program-interest sign-ups, assessment bookings and results, and enrollments.
- Google Analytics — Measures how the site is used.
- Stripe — Processes card payments.
Some of these services store data outside Canada.
Emails about the quiz, your account, bookings, enrollments and invitations to groups that fit your level and schedule are sent because you asked us to place you. The newsletter only goes to people who opted in. Every newsletter has an unsubscribe link, and you can withdraw at any time by emailing info@tennisbootcamp.ca.
How long we keep it
We keep your information while your account is open. Newsletter and program-interest sign-ups without an account are kept until you unsubscribe or ask us to delete them. Ask us and we delete your information, except payment records, which we must keep for six years for tax purposes.
Your rights
You can ask to see, correct or delete your information by emailing info@tennisbootcamp.ca. We reply within 30 days.
Google Analytics and opting out
Google Analytics starts when a page loads and sets cookies in your browser. We don't ask first. Google receives the page address, your device and browser type, and your approximate location.
Google offers a browser add-on that stops Google Analytics from measuring your visits. You can install it from tools.google.com/dlpage/gaoptout.
Cookies the site sets itself
Signing in sets the cookies that keep you signed in. After you take the 2-minute quiz, the site sets a first-party cookie, mirrored in your browser's storage, so it stops asking you to take it and can link you to the groups that fit. It holds no name or email: only that the quiz was taken, how many players it covered, and the age group and likely level you chose. It is kept for a year. Clearing your browser's cookies and site data removes it.
Changes to this policy
Changes will be posted on this page with a new effective date.